HSHS hospitals, HSHS Medical Group and Prairie Cardiovascular clinics continue to work through our temporary system outage. Currently, access to our phone system is sporadic and MyChart communication is temporarily unavailable.
Our hospitals have well-established downtime policies and procedures when we experience technology outages and we are following those protocols and continuing to care for our patients with the same level of quality, safe and effective care that has defined our Franciscan health ministry for decades.
We acknowledge this outage is causing inconvenience for some patients and that services may take longer to schedule or receive. We are grateful to our caregivers, colleagues and physicians, who are doing everything possible to ensure we can continue to serve our community while we work diligently to resolve the outages. We will provide updates on the situation as they become available.