HSHS Updates

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To our valued patients and communities

This page is the one-stop source for information regarding the temporary system outage for Hospital Sisters Health System (HSHS), hospitals in Illinois and Wisconsin, HSHS Medical Group, Prairie Cardiovascular entities, HSHS St. John’s College of Nursing and our community clinic partners.

We encourage you to visit frequently for updates.

For specific updates on Wisconsin hospitals and Prevea Health, click here.

Current Update

September 21, 2023 at 9:30am CT

We are excited to share that dedicated phone lines to our Central Scheduling team are functioning. Patients who need to schedule or reschedule a hospital appointment can reference the list below for their local hospital.

HSHS St. Elizabeth’s O’Fallon
HSHS St. John’s Hospital Springfield



HSHS St. Anthony’s Memorial Effingham
HSHS Good Shepherd Shelbyville
HSHS St. Mary’s Decatur



HSHS St. Joseph’s Highland
HSHS St. Joseph’s Breese
HSHS Holy Family Greenville
HSHS St. Francis Litchfield



All Wisconsin Hospitals



September 18, 2023 at 1pm CT

We are excited to announce progress in several areas as we restore functionality. The following are now available:

  • Hospital and clinic websites
  • Phone systems
  • MyChart
  • Guest wi-fi


Our team remains focused on restoring the rest of our systems, which will take time and may contribute to delays. While our websites are now functional, we will continue to post updates on our temporary site, hshsupdates.org, as information becomes available.

We appreciate your patience and look forward to continuing to care for our valued patients.